At a Glance

Blue Cross Blue Shield of Massachusetts serves nearly three million members. For more than 80 years, our company has worked hard to achieve our vision of providing access to high-quality, affordable health care for the individuals, families, and businesses we serve.

We are a community-focused, tax-paying, not-for-profit health plan headquartered in Boston, that is committed to working with others in a spirit of shared responsibility to make quality health care affordable. Consistent with our corporate promise to always put our members first, we are rated among the nation's best health plans for member satisfaction and quality.

Company Blue Cross and Blue Shield of Massachusetts, Inc.
Headquarters 101 Huntington Avenue, Suite 1300
Boston, MA 02199-7611
Type of Business Health Insurance Company
An Independent Licensee of the
Blue Cross and Blue Shield Association
Founded 1937
Main Number 617-246-5000
1-800-262-BLUE
TTY: 711

8:00 a.m. to 5:00 p.m. ET
Member Service 1-800-588-5507
8:00 a.m. to 6:00 p.m. ET
Chairman, Board of Directors Phyllis Yale
President and Chief Executive Officer Andrew Dreyfus
Chief Operating Officer Deborah Devaux
Chief Financial Officer Andreana Santangelo
Chief Information Officer Beth O'Rorke
Number of Employees 3,700
See our Corporate Fact Sheet

Note: Information accurate as of March 2018