Accomplishments

Awards and recognition

2017

  • J.D.Power award - Rated #1 in member satisfaction among commercial plans in Massachusetts
  • 5 rating from NCQA for our commercial HMO plan - 1 of only 5 out of 500 in the country to receive this award
  • 5 Star CMS rating for our Medicare Prescription Drug Plan - Top Individual Prescription Drug Plan in New England
  • Plan of Choice – 99% Membership Retention Rate; 97% Net Membership Growth
  • Employer of Choice – 87% Employee Engagement, compared to 64% national average

2016

  • Top Places to Work for LGBT Employees, Human Rights Campaign
  • Disability Business Resource Group Award – Springboard Consulting
  • Rosoff Finalist – Ad Club
  • Out & Equal at Work 2016 Finalist
  • Difference Makers Award – Boston Branch NAACP
  • Valued Corporate Sponsor Award – National Association for Asian American Professionals (NAAAP)

2015

  • Workplace Diversity Initiative (Finalist), 19th Annual Rosoff Award
  • Fit Friendly Worksite Gold Achievement, American Heart Association
  • Top Places to Work in Massachusetts, Boston Globe
  • Top Places to Work for LGBT Employees, Human Rights Campaign

By the numbers

1,446

associated participated in an ERG

Employees of Color

  • 40% Board;
  • 22% Executive Leadership;
  • 26% Associates

Female Leadership

  • 40% Board;
  • 44% Executive Leadership;
  • 72% Associates

28%

of our workforce are Millennials