Skip to main content

Global Header

  • Member
  • Medicare
  • Careers
  • Employer
  • Broker
  • Provider
  • About Us

2019 Annual Report

  • Previous Annual Report
  • CEO Perspective
  • Power of Partnerships
    • Collaborating to Benefit Consumers
    • Delivering an Unparalleled Experience
    • Meeting Our Members' Needs
    • Offering Support for the Whole Person
    • Reimagining Health Care from Diverse Perspectives
    • Expanding the Scope of Value-Based Payment
  • In the Community
    • Accelerating Healthy Living Innovation
    • Finding New Solutions to Systemic Challenges
    • Building Deeper Partnerships for Greater Impact
    • Advancing Sustainability and Environmental Health
  • Year in Review

Dear neighbors,

At Blue Cross, we’re proud to play a vital role in improving the health of our communities. Both in our core business and through our ongoing community investments, our success is grounded in innovation and collaboration.

Tackling complicated community health challenges requires new approaches that address the interconnectedness of healthy eating, physical activity and healthy environments. We partner with community organizations across the state to find long-term solutions that advance healthy living.

2019 was our most active and successful year to date. We invested nearly $9 million through grants and in-kind services; we engaged 86% of our colleagues in more than 28,000 hours of volunteer service; and we made significant strides to mitigate our own environmental footprint. 

Yet, our greatest accomplishments were the meaningful partnerships we forged with our not-for-profit partners across Massachusetts. Together, we:

  • Strengthened and grew our Dot Rx healthy living prescription initiative and introduced a high-impact grant program to help launch and scale innovative programs that improve access to nutritious meals, physical activity and healthy environments.  
  • Developed partnerships to combat systemic issues such as food insecurity and food waste.
  • Deepened our relationships with existing partners by lending the skills and talents of our employees through strategic volunteer service.

Additionally, we were proud to align our work with the United Nation’s Sustainable Development Goals to highlight our commitment to responsible stewardship of the environment as we work to achieve a better, healthier and more sustainable future for all of us.

We are grateful to our community partners and our employees for all the time, energy and new ideas they have contributed to this effort. I invite you to read our annual report’s stories highlighting our 2019 accomplishments, and to learn more about our collective impact in our full Corporate Citizenship Report.

Jeff Bellows
Jeff Bellows
Vice President, Corporate Citizenship & Public Affairs

In the CommunityView our 2019 Corporate Citizenship Report

We are committed to caring for our members, improving our industry and transforming our communities

Accelerating healthy living innovation

We help launch and scale programs that improve access to nutritious meals, physical activity and healthy environments

Finding new solutions to systemic challenges

A focus on preventing food waste and making nutritious meals available to those most in need

Building deeper partnerships for greater impact

Energetic volunteers and strong corporate resources contribute to organizations like Camp Harbor View

Advancing sustainability and environmental health

Our business practices are guided by a commitment to responsible stewardship of the environment

Social Media Links

  • Facebook
  • Twitter
  • Linkedln
  • Youtube

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ®´, ®´´, SM, TM Registered and Service Marks, and Trademarks are the property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

Footer Menu

  • Terms of use
  • Privacy & Security
  • Accessibility
  • Nondiscrimination & Translations Resources