Collaborating to benefit customers
We are committed to meeting the evolving needs of our diverse membership with a high-quality health care experience that is simpler, more convenient, easier to navigate and more affordable. But we know we cannot do it alone. That’s why we are engaging in deeper partnerships with hospitals, clinicians and innovators that share our commitment to transforming the consumer experience.
For instance, in 2019, we started an expanded, seven-year collaboration with the nonprofit Atrius Health, the state’s largest independent medical group and a leading provider of patient-centered, coordinated care. Our organizations are building on the innovative work we have already done together, beginning a decade ago with Atrius Health’s early participation in our groundbreaking, value-based Alternative Quality Contract LINK.
Under the AQC model, physicians receive a global budget for our members’ care rather than traditional fee-for-service payments...
Power of Partnerships
We are committed to caring for our members, improving our industry and transforming our communities
Delivering an unparalleled experience
New tools, such as PillPack, help our members navigate a complex system
Meeting our members' needs
From our call centers to our nurse case managers, our employees provide personalized, empathetic care
Offering support for the whole person
Our commitment to health care goes far beyond medical coverage to dental, vision, travel and more
Reimagining health care from diverse perspectives
An innovation workspace brings together people with diverse perspectives to challenge the status quo
Expanding the scope of value-based payment
Our model slows the rate of medical spending while improving patient care, a landmark study found
Collaborating to benefit customers
We are engaging in deeper partnerships with hospitals, clinicians and innovators that share our commitment to transforming care